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Shubhankar

Return Policy

Return Eligibility

Products purchased from Shubhankar Fashion may be eligible for return within 7 days of delivery, subject to the product meeting our return conditions. Items must be unused, unworn, unwashed, and returned in their original condition with all original tags, packaging, and accessories intact.

Size & Fit Issues

If the size or fit of a product is not suitable, you may request a return within the applicable return period. Please ensure that the product is unused and all original tags and packaging are retained. Return eligibility is subject to product availability and our quality inspection.

Damaged or Incorrect Products

If you receive a damaged, defective, incorrect, or incomplete product, please contact our support team as soon as possible after delivery. Customers may be required to provide photographs or other details to help us verify the issue and process the appropriate resolution.

Non-Returnable Items

Products that have been worn, washed, altered, damaged after delivery, stained, or returned without original tags and packaging may not be eligible for return. Products specifically marked as non-returnable on the product page are also excluded from our return policy.

Return Request

To request a return, please contact our support team with your order number and relevant product details. Our team will review the request and provide the next steps. The product may be inspected after it is received before the return is approved.

Return Shipping

Return shipping arrangements may vary depending on the reason for the return. If the product is received damaged, defective, or incorrect, please contact our support team before sending the product back so that the appropriate return instructions can be provided.

Refund Process

Once the returned product is received and successfully inspected, an eligible refund will be initiated to the original payment method or through the applicable refund process. Depending on the payment provider and banking process, the refund may take several business days to appear in your account.

Refund for Cancelled Orders

If an eligible order is cancelled before dispatch, the applicable refund will be initiated after cancellation is confirmed. Orders that have already been shipped may need to follow the applicable return process instead.

Exchanges

Exchanges may be available for eligible products depending on product type, size availability, and stock. If the requested size or product is unavailable, you may be offered an alternative resolution in accordance with our return policy.

Sale & Promotional Products

Products purchased during special sales, promotional campaigns, or clearance offers may have different return or exchange conditions. Please check the product page or promotional terms before placing your order.

Order Changes & Cancellation

If you need to change or cancel an order, please contact us as soon as possible. Once an order has been processed or shipped, cancellation or modification may no longer be possible and the standard return process may apply.

Important Return Conditions

Customers are responsible for ensuring that returned products are securely packaged to prevent damage during transit. Returns may be rejected if the product is used, altered, damaged, missing tags, or does not meet the applicable return conditions.

Contact Us

For return, refund, exchange, damaged product, or order-related assistance, please contact our support team through our Contact Us page with your order details.

Last updated: August 2026

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