Free shipping on prepaid orders above ₹999 / equivalent
Support Help & FAQ
Shubhankar

Shipping Policy

Domestic Shipping (India)

We currently offer delivery across India. Orders are generally processed and dispatched within 1-2 business days after the order is confirmed. Delivery usually takes approximately 3-7 business days, depending on the destination, courier availability, and local delivery conditions.

Order Processing

Orders are processed during regular business days. Orders placed on weekends or public holidays may be processed on the next business day. Processing time may be longer during major sales, festive periods, product launches, or periods of unusually high order volume.

International Shipping

We may offer international shipping to selected destinations. International orders are generally dispatched within 2-4 business days and delivery timelines may vary by destination. International deliveries may take approximately 7-14 business days or longer depending on customs clearance, local courier services, and destination-country regulations.

Shipping Charges

Shipping charges, where applicable, are calculated based on the delivery destination, order details, package weight, and applicable shipping service. The final shipping charge will be displayed during checkout before you complete your purchase.

Free Shipping

Free shipping may be available on eligible orders above the minimum order value specified on our website or during a promotional campaign. Free-shipping eligibility may vary depending on the destination, payment method, product category, or promotional terms.

Order Tracking

Once your order has been dispatched, tracking information may be shared with you through the email address or phone number provided during checkout. You can use the tracking information to monitor the status of your shipment.

Delivery Delays

Delivery timelines are estimates and may be affected by factors outside our control, including weather conditions, courier delays, public holidays, peak-season demand, transportation issues, incorrect address information, or other unforeseen circumstances.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery information at checkout. If an order cannot be delivered because of an incorrect, incomplete, or inaccessible address, additional delivery charges or other arrangements may apply.

Failed Delivery Attempts

Courier partners may make multiple delivery attempts according to their standard procedures. If delivery cannot be completed after the applicable attempts, the package may be returned to the sender. Please contact our support team if you experience any delivery issue.

Customs & Duties for International Orders

International shipments may be subject to customs duties, import taxes, handling charges, or other fees imposed by the destination country. Unless otherwise stated at checkout, such charges are the responsibility of the customer. Customs clearance times may also affect the estimated delivery date.

Delivery Address Changes

If you need to change your delivery address after placing an order, please contact us as soon as possible. Address changes cannot always be accommodated once an order has been processed or dispatched.

Damaged Package at Delivery

If your package appears visibly damaged at the time of delivery, please document the condition of the package and contact our support team as soon as possible. Photographs or other details may be requested to help us investigate the issue.

Contact Us

If you have questions about shipping, delivery status, tracking, or international orders, please contact our support team through our Contact Us page and include your order number where applicable.

Last updated: August 2026

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